Visitor FAQs

Below are answers to some of your most frequently asked questions.

  • A mother and two young boys looking at a large wall map of ancient Roman Canterbury

What do I need to do to visit Canterbury Roman Museum?

We operate a booking system if you are visiting the museum. This is so we can limit numbers and support social distancing. Pre-booking is encouraged and you can book online here. Anyone who doesn’t pre-book doesn’t need to worry though, as you can book in on arrival, subject to availability. If you are a Groupon ticket holder, please print off your voucher ahead of your visit.

Can I walk-in to Canterbury Roman Museum without pre-booking my visit?

Whilst it is not essential to book ahead we advise advance booking to ensure availability at the time you wish to visit.

Will the toilets be open?

There is one customer toilet at the museum.

Can I buy souvenirs from the gift shop?

Yes, our gift shop stocks a range of items related to the museum, it’s collection and Roman Britain.

What are the opening times?

We are open 10am to 5pm Monday to Sunday.

Will disabled visitors be able to use the building?

Yes, access to Roman level is via a lift, then there is level access throughout. For more information please visit our Accessibility page.

Where can I find further information?

For more information visit our Plan Your Visit page.

Can I take photographs at the museum?

Yes, we encourage visitors to take photographs and share their experience. However we ask that flash photography is not used for conservation reasons.

 

Canterbury Roman Museum mosaic floor

Immerse yourself in over 2,000 years of history