2015 was the year of the volunteer, with over 43 individuals providing 453 days of support for Canterbury Museums & Galleries!

Our Volunteers are able to develop key skills, enhance their employability and confidence whilst contributing greatly to the service.

Volunteers work on a range of activities including exhibitions, collections, marketing and learning. Many student volunteers have developed valuable experience working within our team; with several acknowledging the experience they have gained as being a significant factor in securing employment.

My first week at my new internship is almost over and I just wanted to drop you a line to say thank you for the great opportunity to volunteer over the last few months. If I hadn’t volunteered for Canterbury Museums not only would I have NO idea of what I’m doing, but I would probably have never got (or looked for) this job in the first place.

Marlene Verde, MA Graduate, Marketing Volunteer Aug – Dec 2015

We are always keen to work with volunteers, both at The Beaney and across our other museums in the city. Volunteering is an excellent way to learn new skills and meet new people whether you are interested in getting into a career in museums, or would just like to help out. Volunteers will gain wide experience of museum work whilst helping out with many of the activities listed below.

There are two different types of volunteer positions at our Museums:


Collections Volunteers

Collections volunteers have the opportunity to work across the following areas:

Museum events:
Assist in running activities and manning explorer and information points, as well as getting hands-on with tasks to help and inspire the visitor.

Exhibitions:
Assist with the unpacking, mirror plating, display hanging, preparation of captions and interpretation, taking down, packing and clearing up.

Learning resources:
Researching links with the national curriculum or the council’s strategic policies that help produce museum activities and events that will help us reach new audiences.

Artefact archiving and database entry:
Gain experience in cataloguing artefacts onto a computerised database and improving existing data. You will receive training in safe handling procedures and assist in labelling and storing the collections.

Collections research:
Researching the collections in order to increase our knowledge of the artefacts we hold. You will also assist in answering public enquiries about our items.

Digital scanning and photography of artefacts:
Taking digital images of artefacts with cameras and scanners for use on the museum database and for sale.

Interested? For more information and an application form email: craig.bowen@canterbury.gov.uk
Please put “Collections Volunteer” in the subject line.


Marketing and Communications Volunteers

Perhaps you are a Marketing Undergrad looking for industry practice as you complete your degree, or maybe you are looking to expand your existing experience as you pursue a career in heritage– whatever your background, hone your skills, learn new things and gain invaluable experience by volunteering within our Marketing and Communications team.

When I was looking for work experience role sin Marketing, I was lucky enough to come across an opportunity with Canterbury Museums. The whole team are welcoming, friendly and encouraging.

The team immediately makes you feel welcome and at ease. Nothing is too much trouble; always willing to take time out of their busy day to advise me on marketing skills and how to develop myself. I was given all sorts of tasks, so no two days were the same and I learned loads of different skills, including editing images to the correct sizes, compiling newsletters, writing press releases, writing blogs, collecting surgery data, inputting survey data into spreadsheets, uploading content to the website… the list goes on.

They were determined to give me all the best experience and help me on my own path. I am so grateful for what has been an incredibly rewarding experience with Canterbury Museums & Galleries.

Victoria Lyden, Sales & Marketing Manager, Sept 2015 – Feb 2016

We strongly believe in nurturing our volunteers and ensuring their time with us is a rewarding experience, from learning practical based skills to understanding how to present them in CVs and interviews.

Every single business on the entire planet is run by sales and marketing. Learning these skills will be transferable to virtually any role you may find yourself in.

I have had the pleasure to work with a number of enthusiastic volunteers who have left with an array of skills under their belt and a newfound confidence in their abilities!

Annabelle Cox, Marketing & Audience Development Officer, Canterbury Museums & Galleries

We currently offer four varied volunteering opportunities:


Press and Communications Volunteer

How to effectively spread the word!

Learn the invaluable skills to promote any event.

This role will demonstrate the process and channels you must use to effectively communicate with the press and our visitors.

In this role you will:

  • Learn how to successfully communicate with the press and members of the public to promote events
  • Discover the ‘tricks of the trade’ to promote events on a limited budget
  • Learn how to formulate effective press releases
  • Become familiar with Mailchimp and its functionalities.
  • Use Mailchimp to produce monthly newsletters to reach our mailing list.
  • Learn how to promote event listings to the press, on our website and across multiple other online platforms
  • Regularly update our press contact and coverage database
  • Keep up to date with museums and galleries news to share with the public
  • Be encouraged to devise new forms of communications to reach and engage with our visitors

Content Production Volunteer

Reach audiences with creative content

How do you effectively engage with an audience already saturated in a sea of content? How do you make your content stand out, and what can you do to ensure it’s actually read by the people you want to read it?

This role will give you the chance to hone your writing skills for various platforms, be creative and seek new opportunities to engage with our visitors.

In this role you will:

  • Learn how to produce high-quality content for a number of off and online platforms.
  • Learn how to use and upload content to WordPress, ensuring consistency of brand application
  • Contribute content to the Canterbury Museums & Galleries blog
  • Discover CM&Gs online audience through insights and analytics
  • Keep up-to-date with digital trends and insights to produce relevant and topical content
  • Explore opportunities to create regular content for sharing across other platforms such as social media or newsletters

Audience Development Volunteer

Learn the foundation of all good marketing

Understanding your audience is the key to producing an effective and strategic marketing campaign. This opportunity will provide you with the tools and experience you will need to better understand the process of collecting, collating and analysing data. You will then be shown how this data influences a team’s marketing strategy.

In this role you will:

  • Learn how to build effective visitor surveys and feedback forms
  • Explore ways to encourage data capture
  • Learn how to extract data and audience insights from Google analytics, Facebook and Twitter
  • Understand how to collate and analyse data
  • Better understand audience behaviours and motivations to influence future marketing activity
  • Learn more about audience profiling and segmentation
  • Be encouraged to present key findings to the marketing team and devise new ways to capture data

Digital Community and Outreach Volunteer

Be struck by the dart of digital!

As the most accountable form of media, digital has become an integral part of any marketing campaign. It provides the opportunity to directly communicate with your audience and receive real-time feedback.

Learn how to create conversations, develop relationships and hone your skills to effectively communicate with our audiences.

In this role you will:

  • Learn how to successfully utilise social media within marketing campaigns
  • Assist in building online engagement through Social Media, building a community of support for Canterbury Museums and Galleries
  • Keep up-to-date with digital trends to produce relevant and topical content across social media platforms
  • Build relationships with the blogging community
  • Learn how to reach and engage with specific targeted audiences online
  • Be creative! We will encourage you to explore, investigate and research your way into producing exciting digital communications and conversations.

If you are interested in any of these opportunities then email your C.V along with availability and why you would like to volunteer to annabelle.cox@canterbury.gov.uk.
Please put “Marketing Volunteer” and the specific volunteering role in the subject line.