2015 was the year of the volunteer, with over 43 individuals providing 453 days of support for Canterbury Museums & Galleries!

Our Volunteers are able to develop key skills, enhance their employability and confidence whilst contributing greatly to the service.

Volunteers work on a range of activities including exhibitions, collections, marketing and learning. Many student volunteers have developed valuable experience working within our team; with several acknowledging the experience they have gained as being a significant factor in securing employment.

My first week at my new internship is almost over and I just wanted to drop you a line to say thank you for the great opportunity to volunteer over the last few months. If I hadn’t volunteered for Canterbury Museums not only would I have NO idea of what I’m doing, but I would probably have never got (or looked for) this job in the first place.

Marlene Verde, MA Graduate, Marketing Volunteer Aug – Dec 2015

We are always keen to work with volunteers, both at The Beaney and across our other museums in the city. Volunteering is an excellent way to learn new skills and meet new people whether you are interested in getting into a career in museums, or would just like to help out. Volunteers will gain wide experience of museum work whilst helping out with many of the activities listed below.

There are two different types of volunteer positions at our Museums:


Collections Volunteers

Collections volunteers have the opportunity to work across the following areas:

Museum events:
Assist in running activities and manning explorer and information points, as well as getting hands-on with tasks to help and inspire the visitor.

Exhibitions:
Assist with the unpacking, mirror plating, display hanging, preparation of captions and interpretation, taking down, packing and clearing up.

Learning resources:
Researching links with the national curriculum or the council’s strategic policies that help produce museum activities and events that will help us reach new audiences.

Artefact archiving and database entry:
Gain experience in cataloguing artefacts onto a computerised database and improving existing data. You will receive training in safe handling procedures and assist in labelling and storing the collections.

Collections research:
Researching the collections in order to increase our knowledge of the artefacts we hold. You will also assist in answering public enquiries about our items.

Digital scanning and photography of artefacts:
Taking digital images of artefacts with cameras and scanners for use on the museum database and for sale.

Interested? For more information and an application form email: craig.bowen@canterbury.gov.uk
Please put “Collections Volunteer” in the subject line.


Marketing Volunteers

Develop your Marketing and Communications skills within the cultural world and gain valuable experience along the way. Tasks could include:

– Inputting content to Museums and Galleries websites, ensuring consistency of brand application.

– Assisting with the population and distribution of regular Canterbury Museums and Galleries e-newsletters.

– Building online engagement through Social Media, building a community of support for Canterbury Museums and Galleries.

– Supporting the delivery of excellent customer service.

– Contributing to our Canterbury Museums and Galleries blog.

Preferred attributes & experience:

– Basic knowledge of CMS based systems, specifically WordPress.

– Basic knowledge of Google analytics

– Well-developed ICT skills, particularly in the use of MS Office applications

– Good written communication skills

– Desire to learn new technologies

– Experience of working in a marketing environment

– Experience of using publishing and design programmes, e.g. Photoshop

– Experience of managing social media accounts and associated campaigns

When I was looking for work experience role sin Marketing, I was lucky enough to come across an opportunity with Canterbury Heritage. The whole team are welcoming, friendly and encouraging.

The team immediately makes you feel welcome and at ease. Nothing is too much trouble; always willing to take time out of their busy day to advise me on marketing skills and how to develop myself. I was given all sorts of tasks, so no two days were the same and I learned loads of different skills, including editing images to the correct sizes, compiling newsletters, writing press releases, writing blogs, collecting surgery data, inputting survey data into spreadsheets, uploading content to the website… the list goes on.

They were determined to give me all the best experience and help me on my own path. I am so grateful for what has been an incredibly rewarding experience with Canterbury Museums & Galleries.

Victoria Lyden, Sales & Marketing Manager, Sept 2015 – Feb 2016

Volunteers will have the opportunity to work with the Canterbury Museums & Galleries Marketing Team, including the opportunity to shadow the Head of Marketing & Visitor Experience, gaining valuable experience within the cultural sector.

Interested? Then email your C.V along with availability to annabelle.cox@canterbury.gov.uk
Please put “Marketing Volunteer” in the subject line.